2021-05-14 11:18:43 Jump

IT Technical support - level 1

Apply now !

We are currently looking for a candidate for a position of IT Technical Support. The main tasks associated with this position are to provide remote and on-site user support as needed. Manage, maintain and ensure the security of computer systems. Configure, maintain and monitor advanced business continuity solutions. Participate in the implementation of master plans and disaster recovery procedures. In addition to actively contributing to the implementation and improvement of internal business processes.

Skills and knowledge :

  • Enterprise networks (LAN/WAN/VLAN/DNS/DHCP/VPN/Firewalls)
  • Server operating system (Windows server 2012/2016/2019)
  • Virtualization environment (Hyper-V/VMWare)
  • Enterprise messaging and communication system (Microsoft Exchange/Office365/G-Suite)
  • Operating system (Windows 7/8/10) (OSX and linux an asset)
  • Productivity Suite (Microsoft Office 2010/2013/2016/2019/Office 365)
  • IP Telephony (general knowledge)

General profile :

  • open to graduates with a DEC/DEP or AEC in computer science.
  • Bilingualism (French and English), communication (written and oral)
  • Have a vehicle and a valid driver’s license

Qualities and skills:

  • Customer service oriented and attention to detail.
  • Strong listening and communication skills
  • Ability to multitask
  • Ability to adapt to the unexpected and to pressure management
  • Ability to manage priorities
  • Ability to work independently as well as in a team environment
  • Strong ability to learn, adapt and be resourceful
  • Professional, organized and with integrity
  • Strong interest in documentation and standardization

Remarks (Points to consider) :

  • Competitive salary
  • Full time: 40 hrs/week, no time restrictions
  • Availabilities: Monday to Friday (day), evening occasionally
  • Start date: as soon as possible
  • Authorized to work in Canada
  • Office work and telecommuting
Isabelle Munger

Associée / Consultante sénior



514-658-JUMP (5867) poste 202

Cell 514-576-8151

I am interested!