Maintains a proactive relationship with customer and understand business needs of local customer. Communicates those business needs to management.
Reviews and approves expenditures for tools, equipment, supplies, materials and additional contract requirements. May assist with preparation of facility budget.
Communicates operating philosophy, objectives and expectations to O&M staff in a continuing effort to build the team.
Manages, directs and schedules day-to-day and long-range activities for assigned properties and ensures that the O&M staff are properly following processes and procedures.
Manages and supervises facility personnel including hiring, promotions, recognition, discipline, and performance management. Plans, directs, and monitors the performance objectives of Operations and Maintenance personnel.
May establish process performance metrics; tracking, analyzing, and reporting performance in terms of quality, safety, cost, and customer satisfactions. May take corrective action to bring about required change and ensure contract requirements have been executed at a level above the specified standards.
Resolves problems and/or conflicts and maintains open communication with the client including providing regular written and oral reports to ensure satisfaction.
Manages subcontractor specifications, problems/issues, performance and administration.
Provides technical expertise and guidance to O&M staff and manages resolution of complex problems.
Provides the technical and management direction for all Facility Management services and utilizes all resources (i.e. Branch, Procurement, etc.) to reduce costs and increases satisfaction.
Complies with all company policies and procedures and adheres to company standards.
Performs other duties as required.
Electrical licence C level required.
Bachelor’s degree in electrical or mechanical engineering or equivalent experience required
Five years of facility management or building operations experience required with three years of supervisory experience in management, budgeting, vendor management, operations and maintenance required
Demonstrate leadership abilities and organizational skills
Demonstrate communication and interpersonal skills
Able to manage and train entry-level personnel
Able to deal with customers and others at all levels
Must be a team player, committed to working in a quality environment
May require the ability to travel.
Associé principal / Consultant sénior
514-658-JUMP (5867) poste 201