2019-11-28 15:16:32 Jump

Service Supervisor

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Our client, a leading provider of mobile equipment, power systems and industrial products and services across the country, is looking for a Service Supervisor to complement their Drummondville team.

The opportunity :

Accountable/responsible for ensuring all service calls are addressed in a timely and effective manner and to supervise available technicians and resources to maximize productivity and proficiency to meet targets.

Salary :
To be discussed
The Role as a Service Supervisor : 
  • Responsible for day-to-day support of the business of Parts & Service sales to customers;
  • Executes initiatives that contribute to long-term operational excellence and maximizes efficiencies including service, warranty programs and parts operations at the branch;
  • Supervise service representatives to ensure repair profit margin performance and customer service are met;
  • Provide coaching and training for all service representatives;
  • Work with customers, suppliers and co-workers to fulfill service orders and inquiries within service and cost expectation.
Education and Skills :
  • College diploma / Post secondary education. Skilled trade certification considered on asset;
  • A minimum of 2years of relevant work experience, power generation industry considered an asset;
  • Experience working with generating quote and labour hours, CSA 282 and the regulations in place;
  • Knowledge of Microsoft Office, including Outlook, Excel, Word and PowerPoint.
Joliane Tremblay

Consultante en Recrutement



514-658-5867, poste 203


I am interested!